Customer Reviews

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Brandt (Northampton, US)
Mostly Amazing But Conflicted

Ordering, Shipping, Customer Service… all amazing.

The knife is beautiful and performs like a dream. I ordered the Sugi Fuki-Urushi model, and handle is more beautiful in person than in the photos.

I remain conflicted because I could swear this knife has moderate issue on the tail portion of the blade. When I brought this up to customer service, they were amazingly quick to respond and assured me that my knife was not defective, however, myself and my fellow chefs all say customer service is wrong.

The edge is not cut through the full length of the blade. There’s a tiny portion left unbeveled. Burrfection’s support said this is artistic, but it’s annoying when you’re sharpening on a stone. I’ll have to remove the material myself so the edge can be maintained like every other Japanese knife you buy.

Overall 5 Stars - and some time on a stone.